Trezor

Trezor.io/Start | Trezor Suite App (Official) - Trezor

A colourful, accessibility-minded presentation to help new and returning users start with Trezor Suite.

Overview — What you'll accomplish

This presentation-style guide leads you through the official Trezor Suite onboarding flow available at trezor.io/start. Over the course of the next few sections you will: power on and inspect your device, connect to the official Suite, verify firmware authenticity, create or recover a wallet, and adopt a security-first mindset with recommended backups and defensive practices. The prose below is intentionally expansive — designed to be copy-pasted into documentation, speaker notes, or a printable onboarding handout.

Before you begin — preparation checklist

  • Package Integrity: Verify the tamper-evident seal and packaging. If anything looks altered, do not proceed and contact official support.
  • Trusted Computer: Use a clean computer you control; avoid public or shared machines for initial setup.
  • Offline backup tools: Have a pen and durable recovery card, or use an engraved steel plate if you prefer metal backups for long-term resilience.
  • Official sources: Only visit trezor.io/start or open the official Trezor Suite app distributed by Trezor. Avoid third-party links and QR codes from unverified places.

Step-by-step: Starting with Trezor Suite

  1. Connect & Power: Use the supplied cable to connect your Trezor device to your computer. Watch the device screen for a unique device ID and welcome prompt.
  2. NAVIGATE: On your computer, open trezor.io/start or launch the Trezor Suite. Click Get started. The Suite will detect your device and guide the flow.
  3. Firmware Verification: The Suite will verify the device firmware fingerprint. Only approve firmware updates that are delivered through the official Suite interface; the Suite checks signatures for authenticity.
  4. Create or Restore Wallet: Choose Create new to generate a fresh wallet or Recover wallet to restore from an existing seed. Trezor Suite will never request your seed words — all seed entry happens on the secure device screen when required.
  5. Record Recovery Seed: When your device displays the recovery seed words, write them down in order on secure paper or a recovery card. Treat the seed like cash: offline and under lock.
  6. Set PIN & Passphrase (optional): Choose a PIN for on-device access and consider enabling an optional passphrase for plausible deniability and layered security.
  7. Confirm & Test: Confirm the seed and PIN when prompted. Then send a small test transaction to verify addresses and the full signing flow before moving larger amounts.

Expanded guidance — accessibility and colour cues

Visual contrast is important during setup — use high-contrast lighting to read device text and your written backups. Trezor Suite uses trusted colour cues: green for success and secure states, yellow or purple for important configuration choices (like firmware updates), and neutral tones for informational text. If you are designing slides from this document, ensure accessible font sizes and a contrast ratio that meets WCAG AA standards.

Security-first recommendations

  • Multi-location backups: Store at least two physical copies of your recovery seed in separate geographic locations to protect against fire, theft, or other disasters.
  • Shamir or passphrase: Consider Shamir (if your device supports it) to split the seed into several shares, or use a passphrase for a hidden wallet — both increase resilience but require careful planning to avoid recovery pitfalls.
  • Hardware hygiene: Keep your device firmware up to date. Always verify signatures and release notes in official channels before updating.
  • Operational security (OpSec): Avoid discussing amounts, holdings, or seed storage publicly; assume a persistent threat model for any identity that holds valuable assets.

Troubleshooting scenarios

  • Device not detected: Try a different cable, a different USB port, or a different computer. Rule out driver conflicts and prefer a direct USB connection (avoid hubs).
  • Failed firmware update: Reconnect and re-run the update from the official Suite; if problems persist, reach out to official support and do not install firmware from untrusted sources.
  • Seed mismatch: If your written seed does not match the device recovery test, stop and regenerate: do not continue with an inconsistent seed.

Glossary — New words & suggested phrasing

Recovery seed: The ordered list of words that reconstructs your private keys. Think of it as the master cryptographic blueprint.

Passphrase: An optional secret that, when combined with the seed, creates a separate hidden wallet — helpful for plausible deniability and layered access control.

Shamir Backup: A threshold-based scheme that splits a seed into multiple shares; only some are needed to recover—useful for distributed custody.

OpSec: A shorthand for operational security — practical measures to minimise exposure of sensitive information.

Suggested copy: "Open trezor.io/start and follow the official Trezor Suite prompts. Always verify firmware authenticity and keep your recovery seed offline and under physical control. When in doubt, contact official support and avoid third-party shortcuts."

Copyable onboarding script

1. Visit trezor.io/start and launch Trezor Suite.
2. Connect your Trezor device using the supplied cable and confirm the device welcome message.
3. If prompted, update firmware using the official Suite — verify signatures.
4. Choose Create new wallet or Recover wallet.
5. Write down the recovery seed in order on a recovery card or metal backup.
6. Set a secure PIN and enable an optional passphrase if needed.
7. Send a small test transaction to confirm proper signing and addresses.